Welcome to Excel Education & Training Center. By accessing our website and enrolling in our courses, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Enrollment and Registration
- All enrollments are subject to availability and approval by Excel Education & Training Center.
- Students must provide accurate and complete information during registration.
- Enrollment in a course does not guarantee visa approval. Visa decisions are at the sole discretion of the Embassy of Japan.
- Students must meet the minimum age requirement of 18 years or have parental consent.
2. Course Fees and Payments
- Course fees are as published on our website and may be subject to change without prior notice.
- Fees must be paid in full before the start of the course unless otherwise agreed in writing.
- All upfront fees are non-refundable. Visa service fee is collected only after visa approval (success-based). See our Refund Policy for details.
- All fees are quoted in Bangladeshi Taka (BDT) unless specified otherwise.
3. Refund Policy
- Language training fees, interview fees, CEO consultation fee, and notary fees are non-refundable as these cover services already rendered.
- The visa processing service fee is collected only after the student successfully receives a visa (success-based fee).
- If the visa application is rejected, no service fee is charged.
- Full refund of batch fees may be issued if a training batch is cancelled by Excel Education & Training Center.
- No cash refunds are provided for any fees paid. Please refer to our Refund Policy for complete details.
4. Attendance and Conduct
- Students are expected to attend all classes punctually and maintain a minimum attendance of 80%.
- Disruptive behavior, dishonesty, or violation of institute rules may result in dismissal without refund.
- Students must respect fellow students, teachers, and institute property.
5. Intellectual Property
- All course materials, including textbooks, worksheets, and digital content, are the intellectual property of Excel Education & Training Center.
- Students may not reproduce, distribute, or share course materials without prior written consent.
6. Visa Guidance Services
- We provide guidance and support for Japan student visa applications, but we do not guarantee visa approval.
- Visa application fees and related costs are the responsibility of the student.
- We are not liable for any delays or rejections by immigration authorities.
7. Limitation of Liability
Excel Education & Training Center shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of data, profits, or opportunities.
8. Modifications to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms.
9. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.
10. Contact Information
For questions about these terms, please contact us:
- Email: info@exceleducationcenter.com
- Phone: +880 1974-142455 | +880 1745-715127
- Address: Plot No 342 (Next to Kajla Bus Stand), South Ailpara, Donia, Jatrabari, Dhaka 1236, Bangladesh