Privacy Policy

Excel Education & Training Center ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information when you use our website or services:

• Personal Identification Information: Name, phone number, email address, and any other information you voluntarily provide through our contact form.
• Course Interest Information: Details about the Japanese language courses you are interested in (N5, N4, JFT Basic Test).
• Communication Data: Messages, inquiries, and correspondence you send to us.
• Technical Data: IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide information about our Japanese language courses and visa guidance services.
• To process your enrollment requests and communicate with you regarding your application.
• To improve our website, services, and customer experience.
• To send administrative information, such as updates to our terms and policies.
• To comply with legal obligations and protect our rights.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
• Legal Requirements: If required by law or in response to valid legal requests by public authorities.
• Business Transfers: In connection with any merger, sale of assets, or acquisition of all or a portion of our business.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access, update, or delete your personal information.
• The right to object to or restrict processing of your data.
• The right to data portability.
• The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@exceleducationcenter.com
• Phone: +880 1974-142455 | +880 1745-715127
• Address: Plot No 342 (Next to Kajla Bus Stand), South Ailpara, Donia, Jatrabari, Dhaka 1236, Bangladesh